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Shipping & Delivery

We ship worldwide, and we have cooperated with the major international express companies. DHL is our first choice, you may receive your items in 3-8 business days for most countries. If your address belongs to Remote area of DHL or DHL is not available, then we will take another express to ship your orders.

Please note different weight of parcel will be with different freight, also different countries or regions will lead to different delivery time. You will find the instruction of shipping cost and delivery time on the every single product page.

The moment we receive your orders, we will start to process. The items in stock will be shipped in 24-48 hours, and for items not in stock, we will need about 3-8 business days to manufacture.

Our shoes are all handmade, normally, 3-7 days will need for a professional shoemaker to make. We are very appreciated to your waiting, and you can check your order status in your account any time or contact our customer service.

Please note, the manufacturing time not include the shipping time. So the time of receiving your order is processing time + delivery time.

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.  The rules are different in every country. Unfortunately there is no way for us to know the rules or laws of every single country.

Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.

If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

Please find out as much as you can about your import taxes in your own country before place your order. If you have questions or requests about tax, please contact our customer service.

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