Order Tracking

You should log in your account first, click “My account”, you will see your order details. After receiving your order, we’ll arrange the packing and delivery as soon as possible. When your order is shipped, you will receive a shipping notification email with the tracking number from AILIN CAT.

You can input your tracking number and check the tracking information at www.17track.net/en. The tracking information will be updated within 2 business days. If there’s no updated information, please contact the customer service as soon as possible. We will contact the express for you, or you can contact by yourself.


Message Us